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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C

C

June 12, 2025

1  out of  5
rating by C
"If the quote price sounds good just wait a few days until they change their mind and demand more money. I filed a complaint with the Texas Department of Insurance after they apparently misquoted me and demand I pay double or be dropped. The Texas Department of Insurance gave them a warning and I switched to Progressive who actually charges less than the original "misquoted" rate I was paying with State Farm. Was it an honest mistake or a bait and switch? I'm not entirely sure, but they weren't going to eat the extra $100 in total for their mistake. So here I am sharing my experience with the Texas Department of Insurance and strangers on Google in hopes that I can make a positive impact and let people know how this insurance agent with State Farm handles their mistakes."
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Alicia Garcia

June 5, 2025

5  out of  5
rating by Alicia Garcia
"Jacqueline and Jazmyn were so helpful! Made the process easy and answered all of our questions"
We responded:
"Thank you, Alicia, for your kind words! We're glad to hear that Jacqueline and Jazmyn made the process easy for you and answered all your questions. We appreciate your feedback and look forward to assisting you again."
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Vanessa Ortiz

June 3, 2025

5  out of  5
rating by Vanessa Ortiz
"Jacqueline was very professional, and knowledgeable! Highly recommend!!!"
We responded:
"Thank you, Vanessa, for your kind words and recommendation! We're glad to hear that Jacqueline provided you with professional and knowledgeable service. If you need any further assistance, feel free to reach out."
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Jeffrey Mayo

May 28, 2025

5  out of  5
rating by Jeffrey Mayo
"Saved a lot of money by switching to state farm, and Cinthia simplified the whole process for me."
We responded:
"Thank you, Jeffrey, for sharing your experience! It's great to hear that Cinthia was able to make the process easy and help you save money. We appreciate your trust in us."
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Jerry Fierro

May 22, 2025

5  out of  5
rating by Jerry Fierro
"Cinthia fue muy amable y esplico todas mis dudas"
We responded:
"Gracias, Jerry, por compartir tu experiencia. Nos alegra saber que Cinthia pudo ayudarte y resolver todas tus dudas. Estamos aquí para lo que necesites."
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Michael Heinen

May 12, 2025

5  out of  5
rating by Michael Heinen
"Jacqueline was very courteous, helpful, and knowledgeable, I would recommend her to family and friends. Thank you State Farm for having Jacqueline handle all of our Insurance needs."
We responded:
"Thank you, Michael, for your kind words and for recommending Jacqueline. We're glad to hear she provided you with courteous and knowledgeable service. We appreciate your trust in us for your insurance needs."
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Diane Estill

May 12, 2025

5  out of  5
rating by Diane Estill
"A company that listens and works with clients to achieve their insurance goals. Everyone is friendly and helpful."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Amal jay

May 9, 2025

5  out of  5
rating by Amal jay
"Thank you Jacquline Jaquez , best agent to work with. She’s amazing and always helpful."
We responded:
"Thank you, Amal Jay, for your kind words about Jacquline. We're glad to hear she has been amazing and helpful in your experience. We appreciate your feedback and look forward to continuing to serve you."
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DEIDRA MARTIN

May 7, 2025

1  out of  5
rating by DEIDRA MARTIN
"I didn’t even wanna give 1star. I was hit by one of their drivers April the 13th. Reached out to them on several occasions. They gonna call me back. I call everyday and nothing. So unprofessional and don’t care! Fort Worth Texas. Their driver was drunk when he hit me. Once they learned my race they really start leaving me on hold. So here I am riding around n a dented up vehicle with no help!"
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k Carr

May 1, 2025

5  out of  5
rating by k Carr
"Jazmyn, is a joy to with and works hard to make sure her customers are receiving the best RATES."
We responded:
"Thank you, k Carr, for your kind words about Jazmyn. We're glad to hear she has been helpful in finding the best rates for you. Your feedback is greatly appreciated!"
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Linda Lukas

April 23, 2025

5  out of  5
rating by Linda Lukas
"This was the best experience that we have ever had with homeowners insurance. We switched from another large company to State Farm and have been so happy. Very easy transition. The best part about our experience was having a very professional agent named Jacey Back to handle all of the details! She is very knowledgeable about the product and at the same time easy to talk to! She answered all our questions."
We responded:
"Linda, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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cookie Carter

April 14, 2025

5  out of  5
rating by cookie Carter
"Cynthia was a very good Agent she helped me and gave me the best prices and I am so grateful that she reached out to me and she also has a good listening ear cuz we conversated for a very long time she's a very sweet person"
We responded:
"Thank you, Cookie Carter, for your kind words about Cynthia. We're glad she provided excellent service and great prices. We appreciate your feedback and look forward to serving you again!"